Shipping Information

Fast & Secure Worldwide Delivery

At Serenya Lingerie, we do our best to ensure that your order arrives safely and on time.
All orders are processed within 24 hours after confirmation.

Delivery Times

Europe (EU): 7–14 business days

UK & Switzerland: 10–15 business days

USA & Canada: 10–18 business days

Rest of the world: 14–20 business days

Delivery times may vary slightly due to customs or carrier delays.

Tracking Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email with a Track & Trace link within 2–3 days.
You can follow your parcel’s journey anytime.

Shipping Costs

Free shipping on orders over €50

Orders below €50: standard shipping rates apply (calculated at checkout)

Customs & Import Fees

For international orders, customs or import duties may apply depending on your country. These charges are the responsibility of the customer.

✨ Thank you for trusting Serenya — every order is carefully packed and shipped with love.